Best selling CRM

for optimal processes in the overall lead process


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Freshsales is a complete solution for automating sales teams. It provides everything a salesperson needs - attracting quality leads, engaging in contextual conversations, concluding deals based on insights based on artificial intelligence, and nurturing customer relationships. With integrated email, phone and chat, Freshsales gives sales teams more time to sell by automating processes and increasing efficiency and productivity in their day-to-day activities. With Freddy AI, sellers can gain insight into the best deals they need to focus on and take the next steps. Businesses can take the next step forward towards powerful pipeline management with Freshsales.

If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns and find the right sales opportunities, then Freshsales Suite suits your needs. It is an all-in-one solution for sales and marketing teams. It provides sales force automation, marketing automation, chat and telephony for high results in one solution. 

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Over 15,000 companies of all sizes rely on freshsales


Lead management

Gather all information and activities centrally

Find all the information about a potential customer in one tool. Integrated lead ratings and automatic profile enrichment via social media give you a comprehensive picture of your leads at any time. You can automatically assign them to sellers based on territory or other criteria. Find all assignments, notes, appointments and documents within the contact.

    Evaluation of leads
    Automatic allocation of leading positions to vendors or teams distributed by areas
    Appointments, tasks, notes, files
    Smart shapes (from Web-to-Lead)

Telephony benefits

Professional call management facilitates communication

Calls directly from CRM allow you to have complete records and contact history. Additional options such as automatic recording, call forwarding and personalized welcome and answering messages increase external professionalism and provide your team with greater comfort.

    Call forwarding
    Welcome messages and voicemail
    Activity review
    Automatic recording

Recognize visitors in real time

Recognize visitors to your website and discover the potential

You can track potential customers on your website in real time and take real action based on their activity. If you know what they are interested in, the basis for talking or choosing a campaign is much more focused.

    Time sequence of activities
    Behavioral-based segmentation
    Evaluation of leads

Pipelines sales

With Freshsales, offers can be displayed and evaluated in different phases

The visually well-prepared pipeline for jobs enables a continuous overview of all phases and jobs in them. If the job status changes, it can be easily moved to the next stage by dragging and dropping.Also, detailed reports and various pipelines are available that cover all tasks in the company.

    Mobile application for quick access
    Reporting on sales cycles and closing times
    View list and sales flow

Best email integration

Send user-friendly emails and track success

Not only can incoming emails as well as their attachments be synchronized in Freshsales, but outgoing mail campaigns are also synchronized with potential clients or contacts. You can even track opening rates, click rates, and more. and make subsequent emails more successful with A / B tests.

    Matrix email
    Two-way synchronization
    Team inbox

Analyzes, forecasts and reports

All details about current numbers, data and forecasts, in one place

The right way to evaluate in Freshsales is your individual report dashboard. The next option is custom reports, which can also be prepared visually and sent automatically in a regular cycle.

    Sales activity reports
    Trend lines - reports 
    Sales speed and cycle reports
    Sales analysis and forecasts

Intelligent workflow

Finish more in less time with individual workflow automation

With Freshsales, you can update or change fields with a simple trigger, run emails on specific events, or set up subsequent tasks.All of this is part of a customizable workflow, which saves time and work for you and your team.

    Email indicators
    Two-way synchronization
    Team inbox


Use your favorite apps and programs to sell new products

Not only can the entire Freshworks environment connect easily, but so do many of your other favorite apps, such as Google Calendar, Zapier, and MailChimp. It is also possible to track the activities of website visitors directly in CRM, using scripts and segments.

    Google Calendar
    Hubspot - Marketing

Have these features convinced you of the value of our product?

Then start the test phase for free!

CRM for all companies - from small to large

From start-ups to large corporations - everyone benefits from the functionality of Freshsales

CRM for small and medium enterprises

Freshsales helps SMEs organize customer data if Excel and Notes fail you. This way you will not miss a single sales opportunity and you will be able to organize your purchases efficiently. We also provide you with 24/7 support and offer a mobile application so you can access CRM anywhere and anytime.And probably the most important aspects for small and medium enterprises: Freshsales is affordable and scalable. As you grow, you can expand any functionality in the Freshworks product range as needed.

CRM for large companies

Freshsales provides a common database and information for all your potential customers, regardless of national borders or institutions.Any employee who is notified of a potential client can review history, such as correspondence and telephone traffic, at any time. It is important that department heads and directors have a constant overview of performance and key figures.

Over 50,000 companies of all sizes rely on Freshworks for their customer service


Frequently Asked Questions about Freshsales

  • How long will my free demo be available?

    After registration, a free demo is available for 21 days. During this time, you can access all the functions of Freshworks CRM. At the end of the trial period, you can either choose a plan or simply not extend it. Your account will then be deleted automatically.

  • Do I need a credit card for a free demo?

    No, you don't need a credit card for a free demo. Simply register and get started, without any risk!

  • Can I switch between plans at any time?

    Yes, you can switch your Freshworks CRM account to other plans. The upgrade is possible at any time and is active immediately after confirmation. You can switch to your account under "Service Plans" and simply always log in to the desired plan, at the beginning of each month.

  • Any hidden expenses?

    No, no extra costs!

  • Is my data secure?

    We take the security of your data very seriously. Our servers are located in a modern data center that complies with EU Safe Harbor guidelines. In addition, we guarantee that our software always complies with the latest security standards.

  • How long is the contract?

    You can renew the contract on a monthly or annual basis.

  • I don't want to continue using Freshsales - how does termination work?

    If you want to cancel your Freshworks CRM, you can do so in your account under "Utilities and Billing". The termination is applied from the next billing period.

Your advantages with us as a partner

As a favorite sales partner of Freshdesk, we are the best partner for and implementation of your project.


We will be happy to advise you on choosing the right Freshworks tools for your company, as well as related applications and integrations.


In addition to free 24/7 support services from headquarters in English, we, as preferred partners, also offer affordable local contacts and stand by you with both advice and actions.

Ongoing support

Introducing and setting up new systems is always a difficult endeavor. We actively support you and ensure optimal setup in your company, as well as the acceptance of the new system by your employees.

Individual add-ons and applications

Sometimes standard functions are not enough - we know that. If you have special requirements, our developers will be happy to take care of the desired additional functions using individual applications.

Individual integrations

Do you want to combine the Freshworks tool with existing software? No problem, we provide uninterrupted application.

Try Freshsales for free ...

.... and let us assure you of our quality, diverse functions and user interface!