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The right-sized, intelligent service management solution for the modern enterprise
Enhance your Freshdesk with add-ons
add-onStarter, Growth, Pro, Enterprise
Orchestration Transaction Pack
$250
1000 Transactions per pack
Starter, Growth, Pro, Enterprise
Validity: End of Billing cycle
Transaction: Any action taken via the App node in the Workflow Automator
add-onGrowth, Pro, Enterprise
Asset Pack
$75/mo
for a pack of 500 assets
Unlimited assets at:
$1500/mo
Available on Growth, Pro, and Enterprise
add-onPro, Enterprise
Additional Project Management Licenses
$15/user/mo
Available on Pro, Enterprise
Invite other team members to collaborate on Projects.
These users will have exclusive access to the Project Management module within Freshservice.
freddyEnterprise
Virtual Agent Suggestion Pack
$250
500 suggestions per pack
Available on Enterprise
Validity: End of Billing cycle
Suggestion: Solution article or service item suggestion by Freshservice Virtual Agent.
We DO NOT count the concierge queries and small talk.
add-onPro, Enterprise
SaaS Management
$1
/employee/month
Available on Pro and Enterprise
Validity: End of Billing cycle
The add-on cost/month is based on the number of employees in an organization
Start your 21 day free trial
Versatile customer support software
Freshdesk is easy-to-use customer support software that allows your teams to manage all conversations from a variety of channels, such as email, phone, chat, and social media on a single platform.
Freshdesk helps you collaborate with team members from across the company. This way you can respond quickly and consistently to your customers.
Fill out the form, we will contact you immediately and set up a free test account with you so you can start right away.
By registering via "TRY IT FOR FREE" you accept our terms of use and privacy policy.
Try Freshservice for free ...
.... and let us assure you of our quality, diverse functions and user interface!
Get Freshservice for iOS and Android
Freshservice's mobile apps have been thoughtfully designed to help your team stay in touch with users, even when they're not at their desks. With the iOS and Android apps, your team can stay on top of incoming tickets, collaborate with other agents, and respond to issues on the go.
Frequently asked questions about Freshservice
How long will my free demo be available?
After registration, a free demo is available for 21 days. During this time you can access all the functions of Freshservice.
Do I need a credit card for a free demo?
No, you don't need a credit card for a free demo. Simply register and get started, without any risk!
Can I switch between plans at any time?
Yes, you can switch your new service account to other plans. This is possible on your account under "service plans" and is always valid from next month.
Are there any additional costs?
No, no extra costs!
How long is the contract?
You can renew the contract on a monthly or annual basis.
I don't want to continue using Freshservice - how does the cancellation work?
If you want to cancel your Freshservice, you can do so in your account under "Utilities and Billing". The termination is applied from the next billing period.
Is my data secure?
We take the security of your data very seriously. Our servers are housed in a state-of-the-art data center that complies with EU Safe Harbor guidelines and has the highest security measures, such as biometric locks. In addition, we guarantee that our software always complies with the latest security standards.